Wednesday, June 25, 2008

Positioning paradox

This post deals with the power of simplicity in marketing and explains some important terms in marketing.

The superstars in branding are the ones who have cracked the “positioning paradox”. The positioning paradox says that in branding, the more features you show, the less you are seen. The more details you provide, the more vaguely you communicate. The more directions you give, the harder it is to be located. The higher the number, the lower the value. That’s why it’s called a paradox.

Amateurs are afraid to leave even a single feature or benefit on the table, fearing they’ll lose some corner of the market. So they say everything, and communicate nothing. It’s the “bed of nails” effect in reverse. A bed with a single nail sticking out will penetrate the second you lie down. But a thousand nails can’t penetrate anything. The pressure of each nail is completely diffused by all the others around it.

The positioning paradox is also behind many other axioms. For example, the “least number of words” principle. Generally, the shorter and crisper the expression of the core idea, the greater the impact. Messaging can be shorter and crisper when the idea is singular: ADP—the payroll company; Rolex—the luxury watch; Duracell—the longest-lasting battery, etc.

This is all common sense. But still many companies fail to realize that and deluge its audience with heavy showers of mindless 'extra' information, losing the main message they want to convey. Thus, apt is the conclusion that the simplest message wins.

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